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Question & Answer 

To answer your question and solve your problem

Q: Could I put my own logo on the products?
A: Sure, your logo can be put on every lamp, either by laser, or by moulds.
Q: Could I put my own designs on the products?
A: Of course, you can send us your design, we'll follow your design.
Q: Can I have some samples before formal order?
A: Yes, we can send you some free samples for your test before your order.
Q: How long is the lead time?
A: Normally we keep stock for most products, the lead time is 1-5 days as soon as the payment is released. For customized products, it takes longer.
Q: How about the after-sale service? What's the Warranty terms?
A: We offer 12 months for every products we sold. If you meet any problems after sales, pls contact us freely, we'll help solving the problems within 24 hours.
Q: Are you manufacturer or just dealer?
A: We're manufaturer, we do produce all products by ourself. Welcome to visit our plant at any time.
Q: What's the payment terms? Can I pay after you got the products?
A: Normally we accept TT and western union. L/C, Paypal is also accepted if the order quantity is large. For old customers, we'll guanartee monthly payment after good cooperationship.
Q: Do you have any office in other countries?
A: Currently we don't have, but we're discussing with some good customers. If you're willing to be our agent in any countries, pls contact us freely.
Q: May i take goods by air?
A: yes, you can by air, express, sea up to options.


Products Catalog  |  International Trade Show  |  Customer Feedback  |  Why Choose Us  |  Question & Answer  |  New Products  |  Customized Service  |  Successful Case  |  News  |  About us  |  Contact Us  |  Document Download  |  Sitemap  |  Mobile Version
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